If you are a regular YouTube user, you may already be familiar with some of the solutions you can use when YouTube stops working. Unfortunately, some users can’t resolve the YouTube black screen issue that prevents them from watching their favorite videos.
Google Chrome is a pretty stable browser, but even it sometimes has some strange glitches. Today we will tell you steps to take when a Youtube video does not play. This problem can periodically occur both on a computer and on smartphones under Android and iOS. Sometimes it manifests differently: someone shows a black screen instead of a video, and someone, on the contrary, is white or gray.
What causes YouTube’s black screen
The first time you try to play a YouTube video, you usually get a black screen. When video download is blocked, YouTube will show a black screen.
Unfortunately, there is no single cause for the YouTube black screen issue. In many cases, the problem is due to your internet connection. That is preventing YouTube from streaming the video. This may be a provider issue, or your connection may not support streaming speeds at specific resolutions.
The problem can also be related to a problematic browser extension, such as ad-blocking extensions that block the scripts necessary for YouTube to load correctly.
You may also find that the video is unavailable to watch in your region. Although this is a rare issue, YouTube will display a custom message to help you identify the problem.
In this case, you will need to find an alternative video to play or consider using a virtual private network (VPN) to bypass the restrictions. Whatever the reason, you should be able to fix the YouTube black screen by following these steps. Just try to use it from one to another.
How to Fix YouTube Black Screen Issues
Refresh or restart your web browser or application
In many cases, updating or restarting the browser (or YouTube mobile app) will fix the YouTube black screen issue.
The connection between YouTube and your browser or mobile app is interrupted if the page loading process is interrupted. So the video cannot be played. If you’re using a PC or Mac, you can refresh the page by pressing the F5 key or clicking the Refresh button next to the address bar in most modern browsers.
Mobile app users can achieve the same effect by closing the video and reopening it. You may also need to force quit the app and reload it, ensuring the connection to the YouTube servers is adequately terminated and re-established.
Check your internet connection
Your internet connection is the leading cause of YouTube’s black screen issues. An interrupted or intermittent internet connection can interrupt YouTube streaming and cause problems connecting to your local network. No connection, no YouTube. Hence, it is essential to check whether your connection is working.
If you’re unsure if you have a bad connection, you can use a service like Speedtest to check connection latency and download and upload speeds. A slow connection or high ping speed can cause your streaming to stop and may require additional technical support from your ISP to resolve this issue.
If you are in the US, you can also try the Google Video Quality Reporting Tool. This checks your connection to the YouTube servers, suggesting the best video quality when streaming YouTube videos.
Switch to a lower-quality video resolution
Testing the connection using the methods described above may reveal a problem with connection speed and latency. You may need to talk to your ISP to fix the problem, but you can switch to a lower YouTube video quality.
The higher the video quality, the more bandwidth is required for the streaming connection. Lowering the rate can help stop video stuttering and fix the YouTube black screen error.
To change the quality of a YouTube video in your browser, select the settings icon in the playback bar of the video you’re playing. Choose Quality from the pop-up menu, then choose a lower streaming resolution. For example, if YouTube shows a black screen on HD or 4K video, it will switch to SD video at 480p or more.
If you’re using the YouTube mobile app on Android, iPhone, or iPad, you can change the video quality by selecting the three-dot menu icon in the top right corner of the video. Select Quality from the menu.
Select a lower quality resolution from the Quality menu, such as 480p for standard definition. The permission will be automatically applied to your video.
Disable ad blocking extensions
Some browser extensions will interact with and modify the pages you open in your browser. For example, ad blocking extensions can prevent your videos from loading properly if the necessary scripts are blocked.
While most ad blocking extensions work well with YouTube, it’s always a good idea to disable the ad blockers you’re using if you regularly see the YouTube black screen error. You can do this for a specific page using your extension’s settings page, but it’s best to disable the extension altogether.
To do this, select the extension’s icon in the upper right corner of Google Chrome. Select the “Manage Extensions” option from the menu.
In the Extensions menu, select the slider icon next to the ad blocking extension. When the slider is gray, the extension is disabled.
After disabling the extension, go back to YouTube and reload the page to see if the YouTube black screen error is resolved.
Clear your browser cache
A corrupted browser cache can prevent certain pages from loading correctly. Problems can arise with YouTube if the browser does not update outdated files.
To fix this, you need to clear your browser cache. This will force your browser to download a brand new copy of YouTube’s download pages.
- To do this, select the three-dot menu icon > Settings in Google Chrome.
- From the Settings menu, select Privacy & Security > Clear Browsing Data.
- Ensure “All the time” is selected in the “More” menu and all the checkboxes below are checked. When ready to proceed, choose Clear Data to clear your cache files.
- After clearing the cache, restart your browser and reload the YouTube video.
Try downloading a YouTube video
If the problem persists, an excellent way to get around the YouTube black screen error is to download the videos to your device and play them locally.
The only official way to do this is to use the YouTube mobile app on Android, iPhone, or iPad devices. However, you will need a YouTube Premium subscription to be able to do so legally.
- To start, open the YouTube app, play the video, and click the Download button below.
- From the Download Quality menu, select the video resolution you want to save the video, then select Download.
- To play the downloaded video (or cancel the download), select “Library” from the bottom menu, then select “Download.”
- A list of your downloaded videos will appear in the Downloads menu. Select a video thumbnail to start playing the video as a file.
While the steps above only work for mobile users, desktop users may also consider saving YouTube videos using VLC or another third-party app. However, you will first need to check the relevant copyright laws to ensure you have the legal authority to do so in your geographic area.
If you still have issues with the YouTube black screen error, ensure you use the latest version of your browser or mobile app. If not, be sure to update them. You may also consider using an alternative browser to download YouTube videos if your browser is not working correctly.
You may also want to consider using a different version of your browser. For example, Google Chrome Canary is an alpha trial version of Chrome containing the latest bug fixes and feature fixes. While not as stable in use, you may find that Chrome Canary includes fixes for other unknown bugs that may prevent certain pages from loading.
We hope one of these solutions helped you and you no longer watch the Black Screen on YouTube. If so, and if you have found another way to solve the problem, write in the comments!