It is difficult for a modern user to imagine at least one day without the Internet, and most often, we use Wi-Fi for this. This wireless technology is available even on some smartwatches; if it fails, we are left without the Internet. Why is this happening? There are many reasons, and now we will look for solutions for Wi-Fi not working on a smartphone.
The Wi-Fi wireless module is usually built into the chipset and rarely happens to it. Most often, problems arise with software, additional hardware, and many other factors, up to third-party applications. Perhaps Wi-Fi on your device is working, but the download speed has dropped sharply, or the device does not connect to the access point. We have several solutions for you.
Troubleshoot Wi-Fi Issues on Android
Have you tried restarting your smartphone?
It’s not a joke. Android is a complex operating system with thousands of components. If you have already tried turning the airplane mode on and off on your phone to reboot the wireless modules, but this did not help, then you should restart the gadget completely. There should be an option in the power menu to reboot, but if not, turn it off.
The phone connects but no internet
The phone often connects to a Wi-Fi access point, but there is no Internet. Pages in the web browser do not open. There may be several reasons for this. The most common is the router itself, which distributes the Internet.
Restart your router
If you have access to the router, then reboot it. This can be done either manually by pressing the corresponding button on the case or through the admin panel. Wait a few minutes (at least 2) and ensure the smartphone is connected to the desired access point. Immediately check to see if you are connected to the network.
If you do not have access to the router, you should contact the administrator – he will help you solve the problem.
Reconnect to Wi-Fi
The phone may fail, and you will likely be left without the Internet. You can solve the problem by reconnecting to the access point. To do this, follow our instructions:
- Go to the settings on your smartphone and select the “Wi-Fi” menu.
- Tap on your access point, and a control window should appear on the screen.
- Click Forget.
- Now tap on the network you want to connect to again and enter its password.
- Wait for the phone to connect and check if the Internet is working.
Put your phone in Safe Mode
Safe Mode allows you to diagnose several problems, including Wi-Fi not working. By turning on your smartphone in this mode, you can determine if third-party programs that you have installed are causing the problem. The smartphone starts with a minimum set of applications.
If Wi-Fi starts working safely, the problem lies in some applications. Most often, Internet failures can begin due to utilities directly related to this type of wireless connection. Perhaps you have some network analyzer installed. Then uninstall immediately, reboot your device and see if the problem is gone.
Otherwise, you need to remove the utilities until Wi-Fi works properly.
To boot any Samsung smartphone into safe mode, call the power menu and hold on to the Turn off button. Confirm your actions when he asks. Returning to regular operation is very simple – reboot.
Move closer to your Wi-Fi router
Do you pay attention to the Wi-Fi signal, namely how strong and stable is? The connection may remain, but there will be no Internet, so look at the icon on the panel and make sure that the scale is complete or at least 2 bars are available to you.
Try moving closer to your Wi-Fi source to get a stronger signal. Its quality may fail due to obstacles, and some household appliances may adversely affect the connection between the router and the mobile gadget.
Change your DNS settings on your smartphone
The Internet may be lost due to DNS servers used by default on all Android devices. It is better to change their parameters, and this can solve not only the problem but also improve the download speed.
We recommend using Google’s DNS servers as they are the best for the Android platform. To change settings, follow these steps:
- In the Wi-Fi settings, find the network you are using.
- Tapping on it, you will see a menu where you need to click the Forget button.
- Select in the list of networks the one you want to connect to, but before entering the password, enter the additional menu.
- Pay attention to the IP parameters – set the DHCP status to static.
- Find the boxes labeled DNS 1 and DNS 2.
- Enter 188.8.131.52 in the first field and 184.108.40.206 in the second field.
- Save changes, enter the network password, and connect to it.
These settings do not apply to all saved Wi-Fi points but only to the selected one.
Wi-Fi turns off by itself
We are often told that a smartphone or tablet is constantly disconnected from Wi-Fi. Users have to open the settings and connect back manually. Are you having the same problem? Here are some solutions.
Disable Wi-Fi Automatically Going to Power Save Mode
The operating system can switch Wi-Fi to power-saving mode to improve battery life. To fix the problem, you need to disable it.
- In the smartphone settings, go to the Wi-Fi menu.
- Open the menu of additional functions located in the drop-down list on the right.
- Find Wi-Fi in sleep mode in the list and turn it off.
Remove third-party programs to manage the Wi-Fi module
Experienced users probably know that some third-party Wi-Fi management programs can cause system crashes. Have you ever installed programs to distribute the Internet to other devices nearby or antiviruses and firewalls? If yes, then remove them first.
Before deleting, you can always try to put the phone in safe mode first and ensure that this is the problem – long-press the power button to bring up the shutdown menu. Then tap on Turn off and hold until the smartphone asks for confirmation that you want to reboot it into safe mode. If Wi-Fi stops turning off, the problem is in one of the applications. To switch to regular operation, restart the gadget.
Internet is slow
This can always happen, making it difficult for an inexperienced user to determine the cause. We have several solutions that will surely help speed up Wi-Fi.
How far are you from the router?
Let’s start with the banal, determining the router’s distance. The main reason the Internet speed drops significantly is that you are too far from the access point. You may not notice that the signal strength scale drops sharply as soon as there is a wall between you and the router. Test your network speed by getting closer to your Wi-Fi source.
There is also a possibility that other electrical equipment that surrounds you is interfering with you. Have you noticed that the connection drops sharply as soon as you turn on the microwave or Bluetooth device? Take this into account, and for diagnostics, turn off everything except the router.
Often problems can arise since there are a large number of access points around you. They can interfere with each other. In this case, you can switch Wi-Fi to 5 GHz mode, but the problem is that not all smartphones, tablets, and routers support this technology.
Infinitely getting an IP address
When you connect your smartphone to a Wi-Fi network, you may encounter the problem of endlessly obtaining an IP address. There are several ways to solve it, but we will start with the simplest.
Use the Wi-Fi Fixer
Wi-Fi Fixer is a utility for automatically diagnosing and fixing Wi-Fi connection errors. It should solve the problem if the usual router reboot does not help.
The program is free and available for installation through the Google Play Store. There you can find offers from several developers, choose your favorite, install and run. There you will find instructions that should be followed to get rid of the problem as mentioned earlier.
What else can be done?
If you still have not cured your phone’s Wi-Fi, it is worth taking more drastic measures.
Reset network settings
Each smartphone, without exception, saves network settings; from time to time, they must be reset to factory settings. Old settings can cause problems with 3G/4G, Wi-Fi, and even Bluetooth. So if none of the above worked for you, then do it.
- In the General Settings menu, open the section called Reset.
- Tap on Reset network settings.
- Follow the on-screen instructions, and the default settings will be set within minutes.
Reset your settings
Several settings are available on smartphones and tablets. They may conflict with each other and, quite likely, adversely affect the operation of different gadget components. The disadvantage of this solution is that after the reset, you will have to return the parameters manually, and it will not work to make a backup copy so that you can restore it later.
In the settings, find the General item settings, open Reset, and click on Reset settings. Now follow the instructions on the screen.
Perform a hard reset
A hard reset means clearing all the data on the phone, including network settings, personal data, photos, videos, contacts, and messages. Therefore, you must back up your data before performing the procedure. Samsung offers a Smart Switch utility for your computer that will do the job just fine.
Remember that you will need access to the Google account that is used on the smartphone. If you remember the password, then no difficulties will arise.
This is an automatic process, but you need to start it yourself. The easiest way to reset it is through the settings we always recommend. Therefore, in the phone’s general settings, select the item with the inscription Reset, tap on Data reset, and then confirm by pressing the Reset button.
Why Wi-Fi Not Working: Causes and Solutions on PC
Wi-Fi Not Working: Are You Online at All?
First, you must try to establish a WLAN connection with another device. For example, if the network has crashed on a laptop, try connecting a smartphone to it. This will tell you if Wi-Fi is generally working or if the problem is unrelated to a specific device.
If possible, connect a PC or laptop to the router using a LAN cable, and then check the Internet connection. If you still cannot connect to the Internet, you must first restore access to the network before setting up wireless access.
Have you turned your router off and on again?
As simple as it sounds, many problems can be fixed with a simple reboot. Try this on your end device from which you are trying to access the Web. Then, if connection problems persist, restart your router.
Internet speed dropped after self-isolation: what to do?
It won’t work without the correct password. As a general rule, you should password-protect your home Wi-Fi. It must be entered correctly in the router and on all devices used to connect. When assigning a password to the router, you must select an encryption type such as WEP, WPA, or WPA2. If you’re having trouble, it might be worth switching to a different standard – for example, and older devices often can’t handle WPA2.
Assigning an SSID to a WLAN
If you can’t find your Wi-Fi network in the available list, open your router settings and check if it has a name. This so-called SSID must be enabled in the router settings and remembered.
Fix driver issues
Your drivers may get corrupted by a third-party program or improper installation. In this case, you will need to visit your router manufacturer’s page and download the drivers again. The easiest way to find out which device you are using is in Device Manager:
- Type Device Manager in the Windows search box and run the program.
- Your WLAN router should be listed in the Network adapters line.
- You can also find new drivers by right-clicking on the adapter and selecting Update Drivers from the menu.
In addition, your WLAN network may be blocked by sources of interference from various electrical devices. In this case, you must turn them off or, better yet, place them somewhere else. In large residential buildings, interference on a Wi-Fi network can occur due to too many users using the same radio channel. In this case, switching to another channel through the router settings helps. In addition, changing the frequency from 2.4 GHz to 5 GHz (or vice versa) may eliminate interference, provided that the router and the equipment you are using are compatible and support both bands.
Is a security mechanism blocking Wi-Fi?
If you’re sure the Wi-Fi password is correct and your hardware is compatible, the connection isn’t working, and it’s probably because of a MAC filter. But what exactly is this?
The MAC address is 48 bits long and is assigned to each network adapter individually.
So, to further increase the security of your network, you can enter permission into your router to connect devices with specific MAC addresses only.
The connection will fail if you have a new device and the MAC filter is active. You can solve the problem by turning off the filter or entering a unique MAC address in the allowed list.
Is Wi-Fi enabled?
It may also be that you did not turn on Wi-Fi in the status bar on your laptop. On some devices, the network switch is so tiny and unattractive that you may not notice that it is not activated. Check your network settings and reconnect to Wi-Fi if necessary.
If none of the tips helped restore access to the network, contact your provider. If it confirms the presence of a signal on the line, the problem is in your equipment. Perhaps the router can be repaired or replaced under warranty – check with the manufacturer.