Call of Duty Black Ops Cold War Keeps Crashing PC

COD Keeps Crashing

Black Ops Cold War is a first-person shooter from the Call of Duty franchise. An improved version of the engine we saw in Black Ops 3 and 4 was developed for the Cold War. Some of its elements were also borrowed from IW 8.0, the engine used in Call of Duty Modern Warfare. Another feature of Call of Duty Cold War is support for DLSS and ray tracing, but these technologies are only available on Nvidia RTX graphics cards.

There are a lot of graphics settings in Cold War, which makes the menu seem somewhat overloaded with options. The lack of presets complicates this situation, so players will have to tinker a bit with selecting suitable values.

Those who like to customize everything and all such features will even like it. In addition to the draw distance, the game also allows you to adjust video memory consumption and limit the frame rate.

Activision immediately presented 5 recommendations on system requirements for their new game. We studied independent tests of Call of Duty: Black Ops Cold War on different hardware and concluded that the official information is very close to the truth.

The main things to note from this are:

  • The game has moderate CPU requirements. It also works well on old Core i3 or Ryzen 3 first generations. Maximum efficiency is still achieved on processors with 8 physical cores, but 4 is enough for the game.
  • By default, the game only runs in DirectX 12 mode. This causes problems with older video cards, but you can switch to DX11 mode by setting -d3d11 in the launch properties.
  • 4K is best played with DLSS. Only the GeForce RTX 2080 Ti or RTX 3070 can deliver a stable 60 frames at maximum settings and without ray tracing. If you have an RTX 2070, you will have to lower the settings or enable DLSS. Fortunately, the latest version of DLSS in quality mode makes the picture even better than the native resolution.
  • The game consumes a lot of video memory. Even in Full HD (1920×1080), up to 8 gigabytes can be destroyed, and 4K – up to 11. Therefore, all 3-4 gigabyte video cards cannot run the game at above-average settings. And even with the iconic 6 GB GTX 1060, there are problems.

Many gamers on PC and consoles are reporting that COD Black Ops Cold War is crashing or freezing on them. If you’re facing the same issue and don’t know what to do, check out this troubleshooting guide.

Why is Call of Duty Black Ops Cold War crashing or freezing?

If COD Black Ops Cold War is crashing or freezing, it could be due to one of the following reasons:

The PC does not meet the minimum system requirements

If you are experiencing crashes, freezes, or low FPS issues when playing Call Of Duty Black Ops Cold War on PC, it may be due to hardware limitations. Make sure your computer supports the game.

If you’re playing Black Ops Cold War on high graphics settings, your PC must be powerful enough to exceed the game’s minimum system requirements.

Low CPU speed, low RAM, or a weak graphics card are common hardware limitations that can hinder consistent performance in a fast-paced and demanding game like Black Ops Cold War.

Random game error

New games tend to have more bugs than older, more stable ones. While we have high hopes for this game, there are a lot of things that can go wrong. Over time, the developer fixes bugs, so be sure to update the game.

Corrupted game files

Updates and other programs can sometimes change other files, causing problems in other programs. Sometimes game bugs can also corrupt saved games. If Black Ops Cold War lags or crashes a lot, it could be due to lousy game files.

You may need to identify and repair the corrupted files or perform a complete reinstall to fix the problem.

Drivers require updates

PC gamers may need to regularly check driver updates to keep their system in top condition. If you are playing this game on a PC, one of the critical drivers you should keep up to date is the GPU drivers.

Drivers are a mini-OS of a specific hardware component that works with your computer’s operating system, such as Windows. If your GPU drivers are outdated or not optimized, you may experience slow performance or crash when playing new games.

Damaged software

As with drivers, you should also make sure that the overall software environment of your PC, PS4, or Xbox One is entirely up to date. This will not only fix known bugs but also introduce new improvements. Sometimes the operating system of a computer or console can be the leading cause of game crashes. Installing software updates is the main solution to prevent errors.

Third-party interference

Sometimes games may not work as expected due to other programs. Conflicts with third-party software on your computer can be considered if you have already checked out the other factors in this guide.

How to fix COD Black Ops Cold War crashes or freezes?

You can try several possible solutions if you keep experiencing lag, freezing, or crashing issues while playing Black Ops Cold War. Let’s check each of them below.

See if your PC can handle Call Of Duty Black Ops Cold War

Unlike console gamers, those who play on PC need to be mindful of the specs of their hardware when playing games. Below are the minimum system requirements you should have:

  • OS: Windows 7 64-bit (SP1) or Windows 10 64-bit (1803 or later)
  • CPU: Intel Core i5 2500k or AMD equivalent.
  • Video: Nvidia GeForce GTX 670 2GB / GTX 1650 4GB or AMD Radeon HD 7950.
  • RAM: 8GB RAM
  • HDD: 45 GB hard disk space
  • Sound Card: DirectX Compatible
  • Requires DirectX 12 compatible system.

If you plan to play this game at higher settings, please ensure you meet the recommended system requirements.

  • OS: Windows 10 64-bit (latest service pack)
  • CPU: Intel Core i7 4770k or AMD equivalent
  • Video: Nvidia GeForce GTX 970 4GB / GTX 1660 Super 6GB or AMD Radeon R9 390 / AMD RX 580
  • RAM: 16GB RAM
  • HDD: 45 GB hard disk space
  • Sound Card: DirectX Compatible
  • Requires DirectX 12 compatible system.
  • Keep everything updated.

If you are sure your computer will handle the game, you should install the updates. For PC gamers, you need to update the following:

  • All games
  • All third-party programs
  • Windows OS

Console gamers usually don’t need to worry about updating as the PS4 or Xbox One is set to check for game and system updates automatically.

Config for Call of Duty: Black Ops Cold War

Unfortunately, Treyarch has encrypted the configuration files, so open. We won’t be able to find them with a notepad, as usual. Perhaps gaming communities will find a way to edit the config in the future.

Restart your computer or console

Minor random errors sometimes cause crashes. Try closing the game and restarting it to check if this is the case.

Alternatively, you can turn off your PC or console, unplug it for 30 seconds, and then check again for the problem after the system boots.

Uninstall apps

If you notice that Black Ops Cold War is starting to crash after installing or updating a new app, consider uninstalling the new add-on.

Some PC applications that directly or indirectly manipulate game files can sometimes create conflicts or corrupt game files. Cheat software usually has more than enough authorization to make game changes, and problems can arise if they are not optimized properly.

Applications that also make system changes can create similar problems. Try removing them if you think they might be causing the game or your computer to crash.

Restore the game

To solve a possible problem with your game files, you can use the Windows 10 recovery tool.

How to do it:

  • Click the Windows button in the lower left corner.
  • Find the Black Ops Cold War app.
  • Right-click on the game application.
  • Select Application Settings.
  • Click on the Repair button.

Alternatively, you can try using’s scan and repair feature.

How to run a scan and repair:

  • Open or Blizzard client.
  • Select the game you are trying to restore.
  • In the middle of the screen, usually under the game’s name, click the drop-down arrow next to the options.
  • Click “Scan and Repair.”
  • Click “Start Scan.”

Reinstall COD Black Ops Cold War

If none of these solutions have worked so far, you may need to uninstall the game from your PC or console and install it again.

Reinstalling is a desperate step and does not guarantee an effective solution to the problem. Instead, we recommend that you stop playing the game for a few days to see if there is a new update that can help fix the situation.

However, you can try it if you’re itching to see if the next update fixes your issue.

Call of Duty: Black Ops Cold War freezes either on the splash screen or the logo:

1. Go to C:\Program Files\Steam\steamapps\common\Call of Duty Black Ops II\video\

2. Delete (move) the following files:

  • default.bik
  • default.webm
  • dolby webm
  • frontend_load.webm
  • intro.webm
  • treyarch.webm

Attention! Deleting these files will disable the intro at the start of the game.

No sound in Call of Duty: Black Ops Cold War

  • Be sure to install all updates for Win7, which are in the update center.
  • Update your sound card drivers.
  • Try running the game in Windows XP compatibility mode, forcing the system to use DirectX 9. Sound should appear.

Remove lags in Call of Duty: Black Ops Cold War

If freezing or stuttering has not yet stopped, then try the following fixes:

  • Open the console in the game (“E” key) and, enter cl_maxpackets 100, close the game;
  • Right-click on Black Ops Cold War Multiplayer in Steam, and their Properties – Update – uncheck “Sync with Steam”;
  • Turn off the shadows in the game;
  • In the task manager, set the maximum priority for the COD Black Ops Cold War process;
  • In the console, write:
  • r_blur_allowed 0
  • r_distortion 0
  • r_dof_enable 0
  • r_glow_allowed 0
  • cg_brass 0
  • r_cachemodellighting 1
  • r_cacheSmodellighting 1

Why can’t I play the Cold War with friends?

If you’re trying to invite a friend to a party but can’t join, add them as an Activision friend. Having them as friends on PS4 or Xbox One is not enough; you also need to add them to your Activision account. However, if the first method doesn’t work, try restarting the game.

Call of Duty: Black Ops Cold War won’t launch

  • In Steam, right-click on COD Black Ops Cold War – Properties – Local – Local files tab – Verify integrity of cache;
  • Try launching Black Ops Cold War directly from Steam

Ports for stable online play in Call of Duty: Black Ops Cold War

  • PC – TCP [3074] UDP [3074]
  • Nintendo Wii – TCP [443, 3074] UDP [3074, 3075]
  • PlayStation 3 – TCP [80, 81, 443, 3074, 5223] UDP [3074, 3075, 3478]
  • Xbox 360 – TCP [80] UDP [88, 3074, 22728, 33233]

Official ways to fix bugs in the game from Treyarch

  • Delete all temporary files in Temp folders;
  • If Steam heavily loads the processor, then after starting the game, end its Steam.exe process through the task manager;
  • Disable all unused Windows services and background applications.

Why does my COD keep freezing and crashing?

Individual people may have different reasons why COD keeps freezing and crashing. Outdated graphics drivers or Windows OS, in-game graphics settings, corrupted game files, and too many background applications can cause the game to crash or freeze. Also, note that the Developers have limited the ability to use the gamepad on a PC. On servers where players use keyboards with mice, Xbox controllers, and most others do not work.

Write in the comments if you know other ways to solve technical problems in Call of Duty: Black Ops Cold War!